The original receipt, gift receipt or packing slip is required for all returns and exchanges. If returning or exchanging an item a valid photo ID is also required.
Return and Exchange Period
7 Calendar Days for all products
Some items cannot be returned, including:
Labour, delivery and/or completed installation services
Some pre-paid cards, digital subscriptions or services
Consumable items such as food, drinks and batteries
Items that is damaged or abused
Items that are missing accessories such as remote controls, cords and cables
Etched or otherwise personalized items
Opened computer software, movies, music and video games can be exchanged for the identical item but cannot be returned for a refund
Returns in Store
Avoid shipping charges and receive a refund more quickly by returning your items to Best Buy Cyprus store.
Include all original packing materials, manuals and accessories
Bring your receipt or packing slip and a valid photo ID. We accept these forms of identification:
Cypriot issued ID
Returns by Mail
You can also return online purchases through the mail. To return your online purchase by mail:
Pack your return in the original shipping package, if possible.
Include the packing slip and return label, and indicate the reason for the return.
Include all original packing materials, manuals and accessories.
Send your Return to:
Markou Drakou 94
4002 Mesa Gitonia
For proof of delivery, we recommend that you return items insured.