RETURNS POLICY

Returns

Unopened, unused and in the original packaging


The return can be done at any Ezbuy Ltd. shop within 10 working days from the purchase date, along with the receipt. The product can be exchanged with a coupon or a similar product of the same value.

The return can be done at any Ezbuy Ltd. shop within 10 working days from delivery or pickup date, along with the receipt of purchase. The product will be checked from our Service Department and if it complies with our Warranty Policy we will proceed with the exchange. In this case you can receive a refund for the value of your purchase.

REMOTE LOCATIONS
 

For product returns from remote locations, we provide special arrangements. To learn more please contact us

By phone calling us at: +357 25 25952206
Online, using our contact form here
By email at: info@bestbuycyprus.com


CANCELLATION POLICY
 

How to cancel an online order
If you have chosen to Pick-up from Ezbuy Ltd.. shop, you can cancel your order up to 1 working day, after the order confirmation date.
If you have chosen the Home Delivery or the Pick-up from ACS Courier Pick up Point, you can cancel your order before the product is handed to the delivery service. After the dispatch of the product, your order status will automatically update, and you will no longer be able to cancel your order. You can of course, return the product you bought following our Returns Policy as described above
Other Clarifications and Info

For any other information or question you can always contact us:

By phone calling us at: +357 25 25952206
Online, using our contact form here
By email at: info@bestbuycyprus.com
We will get back to you Monday to Friday from 09:00 to 16:30.

Changes to our Returns and Cancellation Policy

We reserve the right to change or update our Returns and Cancellation Policy. We will however post any changes on this page.

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