Privacy Policy

Privacy Policy

This privacy policy ("Policy") outlines how Ezbuy Ltd ("Ezbuy Ltd," "we," "us," or "our") collects, protects, and utilizes the personally identifiable information ("Personal Information") that you ("User," "you," or "your") may provide on the bestbuycyprus.com website and its associated products or services (collectively referred to as the "Website" or "Services").

This Policy also explains the choices available to you regarding the use of your Personal Information by us and how you can access and update this information. Please note that this Policy does not apply to practices employed by companies that we do not own or control, or to individuals who are not under our employment or management.

Automatic Collection of Information

The security of customer data is our utmost priority, and as such, we adhere to a strict no-logs policy. We may only process minimal user data that is absolutely necessary to maintain the Website or Services. Automatically collected information is used solely for identifying potential instances of abuse and establishing statistical insights regarding Website usage. This statistical information is not aggregated in a manner that would identify any specific user of the system.

Collection of Personal Information

You can visit the Website without disclosing your identity or providing any information that could personally identify you. However, if you wish to access certain features of the Website, you may be asked to provide specific Personal Information (such as your name and email address). We receive and store any information you knowingly provide to us when creating an account, making a purchase, or filling out online forms on the Website. This information may include, but is not limited to:

- Personal details (e.g., name, country of residence)

- Contact information (e.g., email address, physical address)

- Account details (e.g., username, unique user ID, password)

You have the option to choose not to provide us with your Personal Information, but doing so may limit your ability to take full advantage of the Website's features. Users who are unsure about the mandatory nature of certain information are welcome to contact us for further clarification.

Management of Personal Information

You have the ability to delete certain Personal Information we hold about you. The types of Personal Information that can be deleted may vary as the Website or Services evolve. However, even if you delete Personal Information, we may retain an unrevised copy of it in our records for the duration necessary to fulfill our obligations to affiliates, partners, and for the purposes described below. If you wish to delete your Personal Information or permanently deactivate your account, you can do so through the account settings page on the Website.

Storage of Personal Information

We will retain and utilize your Personal Information for the period necessary to comply with legal obligations, resolve disputes, and enforce our agreements, unless a longer retention period is required or permitted by law. Any aggregated data derived from or incorporating your Personal Information, after you have updated or deleted it, may be used but not in a manner that would personally identify you. Once the retention period expires, your Personal Information will be deleted. As a result, the right to access, erasure, rectification, and data portability cannot be exercised after the expiration of the retention period.

Use and Processing of Collected Information

In order to ensure the availability of our Website and Services and to fulfill our legal obligations, we collect and process certain Personal Information. Failure to provide the requested information may result in our inability to provide you with the requested products or services. We collect Personal Information directly from you through our Website, as well as from other sources such as social media platforms or emails. The information we collect from you is used for the following purposes:

- Creating and managing user accounts

- Fulfilling and managing orders

- Delivering products or services

- Responding to inquiries and providing support

- Requesting user feedback

- Improving user experience

- Posting customer testimonials

- Enforcing terms and conditions and policies

- Protecting against abuse and malicious users

- Responding to legal requests and preventing harm

- Running and operating our Website and Services

The processing of your Personal Information depends on various factors, including how you interact with our Website, your location, and applicable laws. Processing may be based on the following legal grounds:

- Consent: When you have given your consent for specific purposes, except where prohibited by the California Consumer Privacy Act or European data protection law.

- Contractual necessity: When the provision of information is necessary for the performance of an agreement with you or for any pre-contractual obligations.

- Legal obligations: When processing is necessary for compliance with a legal obligation to which you are subject.

- Public interest or official authority: When processing is related to a task carried out in the public interest or in the exercise of official authority vested in us.

- Legitimate interests: When processing is necessary for our legitimate interests or those of a third party.

Note that under certain laws, we may be permitted to process information until you object to such processing (by opting out), without relying on consent or other legal bases. We are available to clarify the specific legal basis that applies to the processing and to explain whether providing Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Information transfer and storage may involve transferring and storing your data in a country other than your own, depending on your location. You have the right to learn about the legal basis of information transfers to countries outside the European Union or to international organizations governed by public international law. You can also inquire about the security measures we take to safeguard your information. If any such transfer takes place, you can find more information by referring to the relevant sections of this document or contacting us using the information provided in the contact section.

User Rights:

As a user, you have certain rights regarding the processing of your information by us. These rights include:

1. Right to Withdraw Consent: You have the right to withdraw your consent to the processing of your information if you have previously provided consent.

2. Right to Object: You have the right to object to the processing of your information when it is carried out on a legal basis other than consent.

3. Right to Access and Copy: You have the right to be informed if your information is being processed by us, and you can obtain disclosure about certain aspects of the processing. You are also entitled to receive a copy of the information being processed.

4. Right to Rectification: You have the right to verify the accuracy of your information and request updates or corrections if necessary.

5. Right to Restrict Processing: Under certain circumstances, you have the right to restrict the processing of your information. This means that we will only store your information and not process it for any other purpose.

6. Right to Erasure: Under certain circumstances, you have the right to request the erasure of your personal information from our records.

7. Right to Data Portability: You have the right to receive your information in a structured, commonly used, and machine-readable format. If technically feasible, you can also request that your information be transmitted to another controller.

Right to Object to Processing:

If your personal information is processed for public interest, the exercise of an official authority vested in us, or for legitimate interests pursued by us, you have the right to object to such processing. However, if your personal information is processed for direct marketing purposes, you can object to the processing without providing any justification.

Exercising Your Rights:

To exercise your user rights, you can contact Ezbuy Ltd using the contact details provided in this document. We will address your requests free of charge and as promptly as possible.

Billing and Payments:

For billing and payment processing, we utilize third-party payment processors to ensure the secure handling of your payment information. The use of your personal information by these processors is governed by their respective privacy policies, which may differ from our own. We recommend reviewing their privacy policies for more information on their privacy practices.

Product and Service Providers:

We may engage with external companies to provide specific products and services. These service providers are strictly bound by contract to use the information only for the purpose of performing services on our behalf or complying with legal obligations. We may share Personal Information with these third-party providers, who maintain privacy policies consistent with ours or agree to abide by our policies regarding Personal Information. Our service providers are granted access to the necessary information solely for performing their designated functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other purposes.

Privacy of Children:

We do not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, we kindly request that you refrain from submitting any Personal Information through our Website or Service. We strongly encourage parents and legal guardians to monitor their children's Internet usage and instruct them not to provide Personal Information through our Website or Service without permission.

If you have reason to believe that a child under the age of 13 has provided Personal Information to us through our Website or Service, please contact us. In certain countries, you must be at least 16 years of age to provide consent for the processing of your Personal Information (in some cases, we may allow your parent or guardian to provide consent on your behalf).

Newsletters:

We offer electronic newsletters that you may voluntarily subscribe to at any time. We are committed to maintaining the confidentiality of your email address and will not disclose it to any third parties except as permitted in our information use and processing section. We will handle the information sent via email in compliance with applicable laws and regulations.

In compliance with the CAN-SPAM Act, all emails sent from us will clearly indicate the sender's identity and provide explicit information on how to contact the sender. You may choose to unsubscribe from our newsletter or marketing emails by following the instructions provided in these emails or by contacting us directly. However, please note that you will continue to receive essential transactional emails.

Cookies:

Our website uses cookies to enhance your online experience. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies cannot run programs or deliver viruses to your computer. They are unique identifiers assigned to you and can only be read by a web server in the domain that issued the cookie.

We may use cookies for statistical purposes to collect, store, and track information necessary for the operation of our website and services. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline them if you prefer. Please note that declining cookies may limit your access to certain features of our website and services. For more information on cookies and how to manage them, visit internetcookies.org.

Do Not Track Signals:

Some browsers offer a Do Not Track feature that signals your preference not to have your online activity tracked. Tracking refers to the collection of personally identifiable information from users across websites or online services over time. While our website does not track visitors in this manner, it's important to note that third-party sites may track your browsing activities to personalize content.

Links to Other Websites:

Our website may contain links to external websites that are not owned or controlled by us. We are not responsible for the privacy practices of these websites or third parties. We encourage you to review the privacy statements of any website that collects personal information.

Information Security:

We take appropriate measures to secure the information you provide on our website, protecting it from unauthorized access, use, or disclosure. We maintain administrative, technical, and physical safeguards to protect against unauthorized access and disclosure of personal information. However, please be aware that no data transmission over the internet or wireless network is entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security due to the inherent limitations of online security.

Data Breach:

In the event of a security breach or unauthorized disclosure of personal information resulting from external activity, we will take reasonable measures, including investigation, reporting, and cooperation with law enforcement. If a data breach occurs and there is a reasonable risk of harm to affected individuals, we will make reasonable efforts to notify them in accordance with applicable laws.

Legal Disclosure:

We may disclose information if required or permitted by law, such as in response to a subpoena or government request. In the event of a business transition, such as a merger or acquisition, your user account and personal information may be transferred as part of the assets.

Changes and Amendments:

We reserve the right to update this Privacy Policy at our discretion. Material changes will be notified to you, and the updated date will be reflected at the bottom of this page. Your continued use of our website or services after the effective date of any revised Privacy Policy constitutes your consent to the changes, unless otherwise specified.

Acceptance of this Policy:

By accessing or using the Best Buy Cyprus website or its services, you acknowledge that you have read and agree to all the terms and conditions outlined in this Policy. Your usage of the website or services constitutes your binding acceptance of this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Best Buy Cyprus website and its services.

Contacting Us:

If you have any inquiries or require further clarification regarding this Policy or any matters related to individual rights and your Personal Information, please feel free to contact us through the contact form on our website or by sending an email to info@bestbuycyprus.com.

Last Updated:

This document was last updated on June 3, 2023.

Please note that it is advisable to consult the official Best Buy Cyprus website for the most up-to-date and accurate information regarding their policies.