Terms and conditions of use

Terms and Conditions of Use

Welcome to Best Buy Cyprus

By accessing and using our website, you agree to be bound by the following Terms and Conditions. These terms govern your use of our site, services, and any transactions conducted through it. Please read them carefully.

1. General Information

Best Buy Cyprus is owned and operated by Ezbuy Ltd, a family business established in 1983. For any inquiries, please contact us at:

2. Eligibility

To use our website and make purchases, you must:

  • Be at least 18 years old.
  • Provide accurate and up-to-date personal information.

3. Use of the Website

  • You agree to use the website for lawful purposes only.
  • Unauthorized use of the website, including hacking or other malicious activities, is strictly prohibited.
  • We reserve the right to deny access or terminate accounts for any misuse of the website.

4. Product Information

  • We strive to ensure all product descriptions, images, and specifications are accurate and up to date. However, slight variations may occur.
  • Prices are listed in Euros (€) and include VAT unless stated otherwise.

5. Orders and Payments

  • All orders are subject to availability and acceptance.
  • Payments must be made at the time of order placement via the available payment methods.
  • Best Buy Cyprus reserves the right to cancel orders due to pricing errors or stock unavailability.

6. Shipping and Delivery

  • We deliver across Cyprus and offer free shipping on select items.
  • Delivery times are estimated and may vary due to unforeseen circumstances.
  • Orders require a signature upon delivery for security purposes.

7. Returns and Refunds

  • We offer a 14-day return policy for eligible items.
  • Products must be returned in their original condition and packaging with proof of purchase.
  • Mobile phones, tablets, and smartwatches are not eligible for returns unless faulty, in which case exchanges are allowed.

8. Warranty

  • Products sold on Best Buy Cyprus are covered by manufacturer warranties where applicable.
  • Warranty repairs are completed within 35 working days from the date the product is received for repair.
  • Claims must be supported by the original proof of purchase.

9. Governing Law

  • These terms are governed by the laws of the Republic of Cyprus.
  • Any disputes arising under these terms will be subject to the jurisdiction of the Cypriot courts.

10. Contact Us

For any questions or concerns, please reach out to our team:

Thank you for choosing Best Buy Cyprus!
By using our website, you agree to these Terms and Conditions. Enjoy your shopping experience!